Return & Exchange Policy

  1. We guarantee satisfaction with every purchase. If you’re not happy with a product, feel free to return it, before returning it, kindly WhatsApp us at 03468005631
  2. Our return and exchange policy extends for a generous 14 days from the date of order delivery.
  3. To be eligible and for an exchange, purchased products should be mostly unused, with at least 90% of the content remaining.
  4. We process all return and exchange requests typically within 3 to 6 BUSINESS days.
  5. Please be sure that the delivery charges for the original order are NON-refundable.
  6. Customers are responsible for any delivery charges incurred for exchanging products.
  7. In cases of damage or leakage, we will cover all delivery charges related to the return and exchange.
  8. No Retrun Exchange in Sales Item.
  9. To decide and start the refund/exchange process, please WhatsApp us at 03468005631

shahiscents.com favicon